Chance was great Apr 30, 2025

We had a wonderful experience with Comfort Energy! The service person, whose name was Chance, did a thorough evaluation of the problem with a focus on saving us as much money as possible, to either repair or replace our 30-year-old heat furnace. He quickly determined that our inlet filter was too dense (it was a MERV 11 and should have been a MERV 8) and that that was probably causing the heater to go off and on every 5-10 minutes. He then tested and confirmed his hypothesis. He also performed a CO test to make sure there wasn't anything more serious going on. Finally, he gave us a good idea of replacement options, which we should probably do before the next winter, but not necessarily right away. All in all, this is exactly the kind of assessment we needed, and it cost orders of magnitude less than what was estimated by the first service company we had come out. Chance was great, and Comfort Energy is our go-to for heating and cooling service and/or installation from now on.

Gary Stanley

Wonderful Experience with Comfort Energy Apr 1, 2025

We had a wonderful experience with Comfort Energy! The service person, whose name was Chance, did a thorough evaluation of the problem with a focus on saving us as much money as possible, to either repair or replace our 30-year-old heat furnace. He quickly determined that our inlet filter was too dense (it was a MERV 11 and should have been a MERV 8) and that that was probably causing the heater to go off and on every 5-10 minutes. He then tested and confirmed his hypothesis. He also performed a CO test to make sure there wasn't anything more serious going on. Finally, he gave us a good idea of replacement options, which we should probably do before the next winter, but not necessarily right away. All in all, this is exactly the kind of assessment we needed, and it cost orders of magnitude less than what was estimated by the first service company we had come out. Chance was great, and Comfort Energy is our go-to for heating and cooling service and/or installation from now on.

Gary S.

Great customer support! Mar 14, 2025

Comfort Energy has taken care of us for years now. Today, our technician, Chance, did an excellent job checking the heating system and getting us up to date. Five stars to Chance and to Comfort Energy for great customer support!

Elizabeth Jones

Highly recommended service! Feb 26, 2025

We had a great experience with Comfort Energy. Big kudos to the company, to Jaime and Mike who helped us, they're really great! Highly recommended: 1) Very on time! Both inspection and installations, they come at the time they promised, and send messages to let us know that they're on the way. 2) They're detail oriented. They take quality very seriously, install the heater beautifully, handled all the small places (like we used to have water dripping outside and they helped us fix that). They're very professional and willing to spend time for good work. 3) Jaime and Mike helped us to install the Nest thermostat. Our wiring is very tricky, we thought we can't install Nest. Jaime and Mike explained different options, respected our opinion, and ended up with a simple solution to solve this issue perfectly. During the installation, Jaime compared the position very carefully to make sure it aligned perfectly on the wall. 4) They protect our floor whenever they're working, they organize all the wires and pipes beautifully, not just working but also working elegantly. Jaime installed the Nest for us, and vacuumed all the dust around the area after it was done. All the working areas were cleaned up carefully. 5) They take time to show us how it's working, how to operate, they have the right tools to diagnose and verify it's working properly. They're also very knowledgeable about this domain and willing to answer questions patiently. We're so happy with them, and really appreciate Jaime and Mike's great work. This literally made my day to have our heater fixed so confidently. Highly recommend them to anyone who needs similar service!

Ada W

Great job inspecting our heater! Jan 29, 2025

Stephan was punctual, friendly, and professional and did a great job inspecting our heater! Thank you for your awesome work!

Kelly Byrd

Stefan was great Apr 26, 2024

Stefan was great at helping out with our heating repair. Friendly and knowledgeable.

Michael Sena