Serving Palo Alto and beyond
HVAC Repair Company Palo Alto
Nothing disrupts your life quite like an HVAC breakdown. That's where Comfort Energy, Inc. comes in, offering prompt and professional HVAC repair services to get your system running smoothly again—so you can get back to your day.
Comfort Energy, Inc.’s friendly and professional team tackles each HVAC repair with care, using the latest tools and techniques to ensure lasting solutions. We can repair all types of heating, cooling, and ventilation systems and are often able to troubleshoot and fix the problem on the spot. From handling minor issues to complete breakdowns, Comfort Energy, Inc. is there to get the job done right!
Facing HVAC troubles? Reach out to Comfort Energy, Inc. at (408) 560-4050 for expert HVAC repair services that keep you comfortable.
Palo Alto HVAC Repair Call for More Information Today!408-560-4050
Comfort Energy was professional from beginning to end. I HIGHLY recommend Comfort Energy.
Marc Allard
S"Great Experience with Comfort Energy"
They installed it, I’ve had a great experience.
Sush S
S"Great employees and very nice guys"
They were very knowledgeable and took pride in the service they provided.
Susan Mazzi
K"What a great company."
There were a little bit of bumps on the way, but the way Comfort Energy handled those bumps was excellent.
Khaleel Shaik
M"Got the job done carefully and quickly."
Mike and Jaime arrived on time and had a lot of experience with the brand.
Marcia Diederich
B"Highly Recommend Comfort Energy"
Stephan was incredibly professional, knowledgeable, and kind.
Browlissima Academy
G"Chance was great"
Chance did a thorough evaluation and saved us money.
Gary Stanley
R"Very pleased with the overall experience"
Services have been on time and thorough... techs are professional and courteous.
Raymond Chu
M"Best in class for HVAC!"
Couldn't have asked for better service!
Michael Grevelink
T"Great Maintenance Visit"
Very technical, clear, and courteous!
Toutizes
D"Knowledgeable and Friendly Service"
Chance performed a standard service of our AC. He was knowledgeable, communicated well, and friendly.
Dirk Johnson
G"Wonderful Experience with Comfort Energy"
Chance did a thorough evaluation with a focus on saving us money.
Gary S.
J"Highly Recommend This Company"
The whole team at Comfort Energy went above and beyond installing my new heat pump system.
Joanne Meyer
E"Great customer support!"
Five stars to Chance and to Comfort Energy for great customer support!
Elizabeth Jones
A"Highly recommended service!"
Jaime and Mike's great work made our day!
Ada W
A"Best experience with the company"
They were able to resolve the issue on the same day.
Aaron Paredes
A"Highly recommend Comfort Energy"
I highly recommend this company to anyone looking for A/C/Heat pump installation.
Alexandra Dalzell
m"Efficient Install and Cleanup"
Efficient install and cleaned up extremely well.
marquis
K"Great job inspecting our heater!"
Stephan was punctual, friendly, and professional.
Kelly Byrd
P"Comfort Energy employees are friendly"
Comfort Energy employees are so friendly and helpful. Stephan took his time to explain how the Mitsubishi works.
Pat Sisler
D"Excellent work!"
Stephan is extremely knowledgeable, courteous, and very informative.
David Nguyen
J"Came on Time"
The tech from Comfort Energy was wonderful, came on time, and tackled the problem efficiently.
John Hua
W"Great Troubleshooting"
Stephan did a great job of troubleshooting and explaining what he was doing.
Wyndham Robertson
P"Totally satisfied"
Stephan Reich provided a superb service experience. He was prompt, efficient, courteous, and very competent.
Philip Friedly
C"Incredible service, I'm a huge fan."
Comfort Energy installed a heat pump water heater for us, and it was the best interaction we've had with a contractor ever.
Chris Perry
J"Installed with precision and care"
Maurice patiently revised our estimate several times. Guillermo and his crew installed the system with precision and care.
Jim Poppy
N"We recommend Comfort Energy"
The company has been reliable when scheduling appointments. Additionally, we have always loved the technicians they sent.
Nancy Alpert
S"Service with a Smile"
Stephen R. provided service with a smile, knowledgeable and proficient. Professional in every way.
Susan Benedick
J"He did an excellent job!"
Stephan R. came out yesterday and fixed our furnace. He did an excellent job!
Jones Family
G"Amazing Customer Service"
Amazing customer service from this service technician.
Guillermo Ramirez
Professional from Beginning to End
5 stars! This is the second time that I have used Comfort Energy. The first was 13 years ago when they installed a complete HVAC system for a new home. This time they replaced an old gas furnace + AC with a new Mitsubishi heat pump at a townhouse. As was the case 13 years ago, Comfort Energy was professional from beginning to end. Maurice provided an excellent quote and explained the entire process. They took care of the permits and made sure that I received the maximum amount of rebates. When it came to the installation, Fabian and Guillermo were the best. They explained every step, communicated regularly, and were always polite and professional. I HIGHLY recommend Comfort Energy and I would not hesitate to use them again.
Marc Allard
Great Experience with Comfort Energy
I purchased a new heat pump unit from Comfort Energy. It’s been a month since they installed it, I’ve had a great experience with them and the Gree Flex unit. Maurice did a great job with initial consultation and explaining the different options, and with ongoing questions. The team is well organized with installation, duct testing, final inspection, etc.
Sush S
Great employees and very nice guys
I called Comfort Energy on a Friday after I realized my A/C wasn't cooling the house. Stephan and Fabian arrived on schedule the following Monday and quickly diagnosed the problem, and the temperature in my house began dropping. They were both so pleasant to work with. They were very knowledgeable about how the equipment worked, and I could tell that they took pride in the service they provided. Great employees and very nice guys. I've been very happy with Comfort Energy and the products they provide... and the employees they hire!
Susan Mazzi
What a great company.
I got my AC installed almost 5 months ago from Comfort Energy. There were a little bit of bumps on the way, but the way Comfort Energy handled those bumps was excellent, and I can recommend Comfort Energy to any of my friends. In fact, I’m also going back to Comfort Energy for adding some of the add-ons like UV light and ventilation. What a great company.
Khaleel Shaik
Got the job done carefully and quickly.
Got a new Lennox furnace installed yesterday. Mike and Jaime arrived on time. I asked a ton of questions about the brand and it was obvious from their answers that they had a lot of experience with it. They got to work and got the job done carefully and quickly. I feel very fortunate that I picked Comfort Energy.
Marcia Diederich
Highly Recommend Comfort Energy
I had a great experience with Comfort Energy during my recent AC inspection. Stephan came out to do the work and was incredibly professional, knowledgeable, and kind. He took the time to explain everything clearly—even in a way that I could easily understand, which I really appreciated. It’s not always easy to find someone who’s both skilled and personable, but Stephan was exactly that. I felt confident and well-informed throughout the entire process. Highly recommend Comfort Energy and Stephan for anyone needing HVAC services!
Browlissima Academy
Chance was great
We had a wonderful experience with Comfort Energy! The service person, whose name was Chance, did a thorough evaluation of the problem with a focus on saving us as much money as possible, to either repair or replace our 30-year-old heat furnace. He quickly determined that our inlet filter was too dense (it was a MERV 11 and should have been a MERV 8) and that that was probably causing the heater to go off and on every 5-10 minutes. He then tested and confirmed his hypothesis. He also performed a CO test to make sure there wasn't anything more serious going on. Finally, he gave us a good idea of replacement options, which we should probably do before the next winter, but not necessarily right away. All in all, this is exactly the kind of assessment we needed, and it cost orders of magnitude less than what was estimated by the first service company we had come out. Chance was great, and Comfort Energy is our go-to for heating and cooling service and/or installation from now on.
Gary Stanley
Very pleased with the overall experience
I have been a long-term customer with Comfort Energy. The services have been on time and thorough. The techs are professional and courteous. We have a split system installed by them, and the long-term maintenance has kept everything running smoothly. I’m very pleased with the overall experience and their attention to details.
Raymond Chu
Best in class for HVAC!
Best in class for HVAC!
Had Comfort Energy install our mini split system a few years ago and could not be happier. The install process was smooth and the quality of work was amazing. I would also highly recommend their maintenance, ensuring our units keep us comfortable all year round.
Stephan R. serviced our units today and was very informative, professional, and detailed. Thanks, Stephan, couldn't have asked for better service!
I'm just amazed with the service level of their entire team. Guillermo, Maurice, Beto, Belsin, Chance, Stephan. It speaks to what a great company Comfort Energy is! Can't recommend them enough and wish there was more I could do to get the word out as someone who wished they made the investment in HVAC years ago.
This is for the business Comfort Energy
Michael Grevelink
Great Maintenance Visit
Great maintenance visit with Stephan. Very technical, clear, and courteous!
Toutizes
Knowledgeable and Friendly Service
Chance performed a standard service of our AC. He was knowledgeable, communicated well, and friendly. Will definitely continue to use him.
Dirk Johnson
Wonderful Experience with Comfort Energy
We had a wonderful experience with Comfort Energy! The service person, whose name was Chance, did a thorough evaluation of the problem with a focus on saving us as much money as possible, to either repair or replace our 30-year-old heat furnace. He quickly determined that our inlet filter was too dense (it was a MERV 11 and should have been a MERV 8) and that that was probably causing the heater to go off and on every 5-10 minutes. He then tested and confirmed his hypothesis. He also performed a CO test to make sure there wasn't anything more serious going on. Finally, he gave us a good idea of replacement options, which we should probably do before the next winter, but not necessarily right away. All in all, this is exactly the kind of assessment we needed, and it cost orders of magnitude less than what was estimated by the first service company we had come out. Chance was great, and Comfort Energy is our go-to for heating and cooling service and/or installation from now on.
Gary S.
Highly Recommend This Company
The whole team at Comfort Energy went above and beyond installing my new heat pump system and fine-tuning it to better meet my needs. The installers Jaime and Mike and the technicians Agustin and Raul were all fabulous. The project manager and the office staff were great too. I highly recommend this company.
Joanne Meyer
Great customer support!
Comfort Energy has taken care of us for years now. Today, our technician, Chance, did an excellent job checking the heating system and getting us up to date. Five stars to Chance and to Comfort Energy for great customer support!
Elizabeth Jones
Highly recommended service!
We had a great experience with Comfort Energy. Big kudos to the company, to Jaime and Mike who helped us, they're really great! Highly recommended: 1) Very on time! Both inspection and installations, they come at the time they promised, and send messages to let us know that they're on the way. 2) They're detail oriented. They take quality very seriously, install the heater beautifully, handled all the small places (like we used to have water dripping outside and they helped us fix that). They're very professional and willing to spend time for good work. 3) Jaime and Mike helped us to install the Nest thermostat. Our wiring is very tricky, we thought we can't install Nest. Jaime and Mike explained different options, respected our opinion, and ended up with a simple solution to solve this issue perfectly. During the installation, Jaime compared the position very carefully to make sure it aligned perfectly on the wall. 4) They protect our floor whenever they're working, they organize all the wires and pipes beautifully, not just working but also working elegantly. Jaime installed the Nest for us, and vacuumed all the dust around the area after it was done. All the working areas were cleaned up carefully. 5) They take time to show us how it's working, how to operate, they have the right tools to diagnose and verify it's working properly. They're also very knowledgeable about this domain and willing to answer questions patiently. We're so happy with them, and really appreciate Jaime and Mike's great work. This literally made my day to have our heater fixed so confidently. Highly recommend them to anyone who needs similar service!
Ada W
Best experience with the company
Best experience I had with the company. They were able to resolve the issue on the same day. I would recommend this company.
Aaron Paredes
Highly recommend Comfort Energy
Sharing my friend’s review that doesn’t have a Google Account: I just want to give a ‘shout out’ to ‘Comfort Energy’, who installed a A/C heat pump for me, on 7/11/2024. Kyle Allison, (sales), Beto Lopez, Craig, (office contact) and the actual installers, were all very professional, and their communications to me were excellent. My sales person, Kyle Alison, was extremely good to work with, clearly explained everything, answered all of my questions. Kyle also highlighted all of the potential energy-saving rebate programs that I could apply for, for purposes of getting cash rebates. The company, also on my behalf, applied for a cash rebate, which I did receive! On a specific date, the city was to do the permit inspection at my house. After I had waited at home several hours with Beto Lopez, I got an urgent call from my dentist’s office. They said that I needed to pick up my dental appliance right away before they closed their office for the long weekend. Beto immediately offered to stay and wait at my house for the city permit representative telling me that I could go ahead to my dentist’s office, and that he’d be waiting for me at my house upon my return. While I was gone, the permit person did arrive, and Comfort Energy’s installation passed inspection. I was incredibly grateful to Beto Lopez for his offer to wait at my house. Therefore, I highly recommend this company to anyone who is looking for someone to install an A/C/Heat pump.
Alexandra Dalzell
Efficient Install and Cleanup
Benito and Soane are expert installers and very cordial and friendly. Efficient install and cleaned up extremely well after the installation of the new heater ducts!
marquis
Great job inspecting our heater!
Stephan was punctual, friendly, and professional and did a great job inspecting our heater! Thank you for your awesome work!
Kelly Byrd
Comfort Energy employees are friendly
Comfort Energy employees are so friendly and helpful. Even though I resolved the cold, like A/C that was running, coming out of the velours, Stephan was checking out everything in the panel outside of the house, making sure all was OK. By me turning off the power button on the remote, and then waiting a good 10 before turning it back on, fixed the issue. We couldn’t figure out why one of the inside units was making a rattle sound. But, when I kept pressing pressure on the outside of the unit, it got slightly less noisy. Stephan took his time, trying to explain how the system runs. He was very respectful and kind. He took his time in explaining how the Mitsubishi works. I would definitely recommend Stephan, in helping you out.
Pat Sisler
Excellent work!
Stephan is extremely knowledgeable, courteous, and very informative. Excellent work!
David Nguyen
Came on Time
The tech from Comfort Energy was wonderful, came on time, and tackled the problem efficiently.
John Hua
Great Troubleshooting
Stephan did a great job of troubleshooting, and a great job of explaining what he was doing.
Wyndham Robertson
Totally satisfied
Stephan Reich provided a superb service experience. He was prompt, efficient, courteous, and very competent. He figured out the problem and fixed it quickly. He also explained our service options to maintain our mini-split systems. Totally satisfied.
Philip Friedly
Incredible service, I'm a huge fan.
Comfort Energy installed a heat pump water heater for us, and it was the best interaction we've had with a contractor ever. I cannot rave enough - they were extremely responsive (answering the phone late at night, getting us in the next day when our previous water heater was leaking) the install was painless, and they managed all of the rebates and paperwork. Incredible service, I'm a huge fan. Thanks!
Chris Perry
Installed with precision and care
Maurice patiently revised our estimate several times while we kept changing our minds about the indoor units. Guillermo and his crew installed the system with precision and care. Very happy with the entire process.
Jim Poppy
We recommend Comfort Energy
We have had their service plan for a couple of years now. The company has been reliable when scheduling appointments. Additionally, we have always loved the technicians they sent. This season it was Chance, and what a nice guy! We recommend Comfort Energy.
Nancy Alpert
Service with a Smile
I highly recommend Comfort Energy! They have serviced my in-floor heating system every year now for 5 years or more. This year Stephen R. was the technician. He provided service with a smile, was very knowledgeable and proficient. Professional in every way. Just the best!
Susan Benedick
He did an excellent job!
Stephan R. came out yesterday and fixed our furnace. He did an excellent job! We would definitely call them again in the future.
Jones Family
Amazing Customer Service
Excellent service. Technician Stephan Reich is excellent. He was on time. Very professional. He explained everything in detail. Amazing customer service from this service technician. I recommend this technician from the company. He listened to all my questions and found solutions right away. He provided an excellent service.
*Limited time offer for first-time residential customers. Not valid with any other offer or discount. Restriction may apply. Call for details.
Valid
May 1, 2025
- Jul 31, 2025
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UP TO $500 OFF
Furnace and AC System Installation
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*Limited time offer for first-time residential customers. Not valid with any other offer or discount. Restriction may apply. Call for details.
Valid
May 15, 2025
- Jul 31, 2025
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$79
AC Tune-Up & Safety Check
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*Not valid with any other offer or discounts. Restrictions may apply.
Valid
May 15, 2025
- Jul 31, 2025
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Why Choose Comfort Energy, Inc.
At Comfort Energy, Inc., we have been the Bay Area's trusted HVAC service provider since 2005. Our team is committed to delivering energy-efficient solutions with integrity and excellent customer service. We ensure your comfort with reliable HVAC services, utilizing green technology and a customer-centric approach tailored to your needs.
Why Choose Us:
24/7 emergency service availability
In-house, consistent service with no subcontractors
Certified technicians for precise and efficient work
Transparent pricing with no hidden fees
Innovative, eco-friendly HVAC solutions
100% satisfaction guarantee for peace of mind
Reliable 24/7 Emergency Service
Always available for any HVAC emergencies.
Certified Experienced Technicians
Expert technicians using latest tools and solutions.
Transparent and Fair Pricing
No surprises, just honest, upfront pricing.
Sustainable Green Technology
Energy-efficient systems for eco-friendly homes.
Answers to Common Questions
Are heat pump water heaters energy efficient?
Yes, heat pump water heaters are highly energy-efficient. They use electricity to move heat rather than generate it directly, making them two to three times more efficient than traditional electric water heaters.
Can heat pump water heaters work in cold climates?
Yes, they can work in cold climates but may require some additional considerations. In colder climates, it’s essential to install the heat pump in a space that remains relatively warm or use a model designed to operate efficiently at lower temperatures.
Are heat pump water heaters noisy?
Heat pump water heaters typically make more noise than traditional water heaters due to the compressor and moving parts. However, the noise level is usually comparable to that of a refrigerator and is considered moderate.
Can I install a heat pump water heater myself?
While possible, it is not recommended to install a heat pump water heater yourself unless you have plumbing and electrical expertise. Professional installation ensures safety, code compliance, and optimal performance.
$89 OFF Service Call With Repair (Most Brands)